Brand Manager

• Provides professional, responsive service to clients that ultimately exceeds expectations and builds trust between the client and Live Nation
• Continuously strengthen day-to-day client relationships as well as grow relationships with key client contacts outside of the day-to-day team to support potential renewal and growth of sponsorship programs
• Define, confirm and oversee the measurement of Key Performance Indicators (KPI) for client programs that demonstrate delivery of objectives and return-on-investment
• Manages the successful delivery of contractual assets including planning, execution, measurement, and reporting that optimizes client Net Promoter Scores (NPS) & sponsorship renewals
• Leads (depending on situational needs) key client meetings throughout the year (i.e., periodic status meetings, mid-campaign reviews, end of year recap/renewal discussions, etc…) to ensure alignment between LN & client on strategy, delivery and performance of partnership
• Supports the planning and execution of key client activations across Live Nation assets including venues, festivals, promotions, media, hospitality, and content programs
• Serves as internal point of contact for client specific financials including overall profitability, forecasts, and program budgets and ensures timely and accurate financial reporting of sponsorship programs
• Develops and grows relationships with key Live Nation teams (i.e., Digital and Social Media, Promotions, Talent, Content Production, Legal, Finance, Research, etc.) to ensure the desired program delivery and results for clients
• Assists Senior Brand Director, VP of Brand Management, Creative team, and Integrated Marketing team, with developing strategic roadmap, creative programs, and business development/growth opportunities for key client relationships
• Gathers, analyzes, and packages key metrics, learnings and growth opportunities into program recaps that demonstrate delivery of objectives and return-on-investment
• Solves problems proactively with timely updates to manager and escalates challenges that require additional attention
• Explores marketing trends, emerging technologies, and best practices to add value to sponsorship programs and drive personal learning & development
• Proactively support peers including helping new staff assimilate into Live Nation and mentoring early-career professionals and College Associates/Interns
• Impacts department wide development initiatives that improve overall team efficiency and effectiveness
• Participates in learning and development sessions that support their annual professional development and growth plans

Senior Brand Manager

Brand Manager, Beauty Industry