Manager

• Manage the full renewal process for a portfolio of customers
• Drive Net Retention Rates by proactively engaging with Customer Success Managers, Account Managers, Sales, and your portfolio of customers
• Collaborate cross-functionally with Account Management, Customer Success, Legal, Finance, and Rev Ops to streamline workflows and remove bottlenecks
• Own renewal forecasting by providing weekly reporting on opportunity risk
• Negotiate renewal terms, pricing, and multi-year options, in alignment with pricing policies and business goals
• Identify upsell or expansion opportunities and collaborate with Account Managers to capture additional value

Renewals Manager

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Manager – Epic Revenue Cycle Consulting