Account Executive

• Commercial and logistical support for a defined customer base
• Advising and handling requests from domestic and international customers
• Detailing and preparing quotations
• Conducting contract reviews and coordinating deviations with the customer
• Handling warranty and goodwill cases and analyzing the causes of complaints
• Drafting statements and agreeing on further actions with the relevant department
• Preparing invoices in compliance with customer-specific and legal requirements
• Monitoring and processing deadlines and orders
• Commercial evaluation of inspection reports and cost estimates

Customer Service Representative – Order Processing

Kundenbetreuer, Auftragsabwicklung