Libra Solutions

Business Analyst

Libra Solutions

full-time

Posted on:

Location Type: Remote

Location: Remote • Nevada • 🇺🇸 United States

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Job Level

JuniorMid-Level

Tech Stack

SQL

About the role

  • - Work closely with Business and Technical teams to develop business and functional requirements and ensure solutions meet business needs.
  • - Gather critical information from meetings with various stakeholders and produces useful reports
  • - Support Product backlog refinement and creation of prioritized product backlog based on the business priorities in coordination with Product Managers
  • - Effectively communicate insights, findings and plans to cross-functional team members and management
  • - Perform user acceptance testing
  • - Complete organizational readiness activities to ensure business is ready for change
  • - Troubleshoot incoming system defects and issues through Jira Service Desk
  • - Review and triage incoming tickets to ensure accuracy, completeness, and proper categorization
  • - Write detailed ticket requirements with screenshots, videos, and step-by-step reproduction instructions
  • - Collaborate with IT to resolve defects promptly, ensuring adherence to SLA
  • - Communicate resolution updates and confirmations back to the original requestor
  • - Identify recurring issues and recommend process or system improvements

Requirements

  • - B.A. or B.S. degree in Business Management, Information Systems, Computer Science, or related field preferred, or commensurate experience in lieu of degree
  • - 2+ years of Experience serving as a Business Analyst or similar role
  • - Experience in healthcare, insurance, claims, or personal injury litigation industry required
  • - Experience with Jira, and Confluence required, Power BI and SQL a plus
  • - Agile project experience creating prioritized product backlog, user stories
  • - Strong understanding of SCRUM practice and associated ceremonies
  • - Excellent written and verbal communication skills, including clear documentation and process summaries
  • - Strong analytical and problem-solving skills with attention to detail
  • - Experience collaborating with cross-functional teams (Product, Engineering, Sales Support, and IT)
  • - Ability to manage multiple tasks and priorities in a high-speed, dynamic environment
  • - Experience in UAT testing, defect management, or enhancement documentation preferred
  • - Strong desire to learn systems end-to-end and act as a subject matter expert
Benefits
  • Libra Solutions offers competitive compensation (salary and bonus eligibility), and benefits that include health, dental and vision plans, 401(k), flexible spending account and paid time off.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business analysisuser acceptance testingdefect managementAgile methodologySCRUMSQLPower BIproduct backlog creationuser storiesprocess improvement
Soft skills
communicationanalytical skillsproblem-solvingattention to detailcollaborationorganizational skillstime managementadaptabilitystakeholder engagementdocumentation