Manager, Data Analytics
Liberty
full-time
Posted on:
Location Type: Office
Location: Joplin • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage a team of Data Analysts to support operational oversight and strategic initiatives
- Oversee all aspects in the data lifecycle, including data cleansing, transformation, data loading into repositories for analysis
- Facilitate decision making and project management of Liberty’s Customer Excellence Framework
- Integrate advanced data analytics to support Liberty’s Contact Center, Billing and Revenue Operations
- Collaborate with internal and external stakeholders to deliver customer-centric, cost-effective utility services
Requirements
- Bachelor’s degree in Business, Operations, or a related field (or equivalent experience)
- 5+ years of experience in a large-scale utility, or regulated industry or customer service environment in an IT related role
- 3+ years management experience
- Understanding of IT Architecture (SAP is an asset)
Benefits
- 401k with Company match
- Full insurance benefits starting day 1 (health/dental/vision/life)
- Collaborative environment with a genuine flexible working policy
- Share purchase/match plan
- Defined Contribution savings plan
- Top Talent Program
- Volunteer paid days off
- Employee Assistance Program
- Achievement fund
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data cleansingdata transformationdata loadingdata analyticsproject managementIT architecture
Soft skills
team managementcollaborationdecision makingcustomer-centric approach