IT Support

• Plan, document and ensure the implementation of standards and best practices for using Microsoft Azure.
• Manage compliance, security and responsible-use policies for cloud resources.
• Identify, plan and implement new services and resources in the Azure environment to meet business demands.
• Collaborate with IT teams to align strategies and ensure service efficiency.
• Monitor resource consumption, prepare financial reports and propose cost-reduction strategies.
• Troubleshoot issues related to cloud performance, security and availability.
• Develop and manage scripts, pipelines and automation tools to increase operational efficiency.
• Manage Kubernetes clusters and implement associated security practices.
• Plan, implement and optimize DevOps and DataOps pipelines for CI/CD and data management.
• Work closely with development and data teams to ensure integration and optimal performance.

Senior IT Infrastructure Analyst – Cloud

Customer Support – Help Desk

Enterprise Architecture – Design Authority Estratégico

IT Manager – CCS Cloud

Helpdesk Support, Azure, Active Directory