Sales Development Representative
Edward Jacobs
Customer Onboarding Specialist
LexisNexis
full-time
Posted on:
Origin: • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide pre sales or postsales support to the ANZ BDM team through the facilitation of in depth customer needs analysis and product demonstrations
- Act as Subject Matter Expert to Relationship Managers and interact with customers to represent requirements and understand key customer needs and market basics
- Review and utilize data from predefined dashboards to make decision recommendations
- Liaise with internal business partners, e.g. sales teams to gather and assess product needs in the marketplace
- Provide solution and domain expertise to sales campaigns, including assisting in the technical validation phase of the sales cycle
- Deliver online and face-to-face demonstrations of RC technology solutions to assist Business Development Managers and Relationship Managers in closing opportunities
- Actively monitor the portfolio of the top twenty RC sales opportunities for the region
- Maintain knowledge of industry trends associated with Regulatory Compliance portfolio
- Provide gap analysis for clients to assist their understanding of how our product is relevant
- Content creation with Channel Partners which includes demonstration videos, webinars and podcasts
- Attend fortnightly sales meetings and represent the solution line
- Role reports to the Team Lead - Relationship Manager and is based in Sydney or Melbourne with a combined home/office-based arrangement
Requirements
- Pre Sales or Post Sales experience is must
- Subject Matter Expert to Relationship Manager’s in the team
- Background in client management/customer success/customer support experience
- Demonstrated experience working in a risk and compliance function is highly desirable
- Must have excellent interpersonal and communication skills, including the ability to make persuasive presentations to a variety of audiences
- Confidence in dealing with risk and compliance customers and other decision makers
- Proven ability to maintain understanding and awareness of the risk and compliance market and LexisNexis solution offerings
- Team player and problem solver; energetic and driven to succeed in a fast-paced, dynamic environment
- Good knowledge of Microsoft Office tools
- Knowledge of GRC (Governance Risk Compliance) software will be highly desirable
- Responsible, methodical and organized, self-learner and innovative
- Ability to travel interstate occasionally
