Onboarding Specialist

• Provide pre sales or postsales support to the ANZ BDM team through the facilitation of in depth customer needs analysis and product demonstrations
• Act as Subject Matter Expert to Relationship Managers and interact with customers to represent requirements and understand key customer needs and market basics
• Review and utilize data from predefined dashboards to make decision recommendations
• Liaise with internal business partners, e.g. sales teams to gather and assess product needs in the marketplace
• Provide solution and domain expertise to sales campaigns, including assisting in the technical validation phase of the sales cycle
• Deliver online and face-to-face demonstrations of RC technology solutions to assist Business Development Managers and Relationship Managers in closing opportunities
• Actively monitor the portfolio of the top twenty RC sales opportunities for the region
• Maintain knowledge of industry trends associated with Regulatory Compliance portfolio
• Provide gap analysis for clients to assist their understanding of how our product is relevant
• Content creation with Channel Partners which includes demonstration videos, webinars and podcasts
• Attend fortnightly sales meetings and represent the solution line
• Role reports to the Team Lead - Relationship Manager and is based in Sydney or Melbourne with a combined home/office-based arrangement

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