Content Marketing Manager

• Perform basic and advance trouble shooting and answers content and process questions within the team and others within the organization.
• Conduct thorough research to support content development and enhancements.
• Provide insights and recommendations for content improvement and innovation.
• Prepares, reviews and updates print products for quality and completeness before release to customers.
• Performs troubleshooting and answers content and process questions within the organization and for offshore vendors.
• Establish collaborative working relationships with peers across the Editorial organization and with offshore vendors.
• Represent team or unit production needs in project or task force settings.
• Assist in creation of training materials/job aids/documentation.
• Applies basic Customer and Business understanding to address and resolve customer questions (internal & external).
• Understand the fundamentals of legal analysis tasks.
• Identify potential conversion and content errors and escalate appropriately.
• Advanced understanding of XML editor and XML tags within day-to-day responsibilities in fab-editor.
• Performs auditing and support of vendor work as needed.
• May be required to work on-call and/or to work different shift hours to accommodate varying time zones.

Content Analyst

Content Operations Consultant, Documentation Tooling

Senior Manager, Content Marketing, Community

E-Content Specialist – Contract

Learning & Development Content Specialist

Senior Vice President, Strategic Communications, Content Strategy