• Performing customer support activities involving the installation, modification, and repair of complex equipment and systems.
• Conducting on-site installation and testing of equipment to ensure proper working order.
• Isolating equipment start-up malfunctions and taking corrective action.
• Accepting and updating work order in CRM systems such as Salesforce, Maximo, and GURU for our customers.

Requirements

Related Trade experience (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics).
Minimum of 2 years’ experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment.
Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.
Must be responsive to all customer issues at all times.
Must be willing & able to travel at short notice.
Must be able to pass an in-depth background check (TSA eQIP).

🔍 ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.

Hard Skills

troubleshooting
field repair
installation
modification
repair
electrical systems
electronic systems
mechanical systems
customer support
equipment testing

Soft Skills

responsiveness
communication
problem-solving
adaptability
customer service

Certifications & Qualifications

related trade experience
military training

Field Service Technician I

Field Engineering Specialist