Support Engineer

• Develop working expertise in the LaunchDarkly platform, including SDKs and integration patterns
• Support the resolution of customer issues by applying established troubleshooting practices
• Collaborate with engineering teams to document and escalate product bugs and system issues
• Contribute to team effectiveness by participating in onboarding, knowledge sharing, projects, and process documentation
• Assist in identifying patterns in support cases and suggesting improvements to internal tools or workflows
• Engage in ongoing professional development to enhance technical and customer support capabilities

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ADAS Customer Support Technician

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