Attorney

• Providing comprehensive support for AI & Innovation applications, including consulting, troubleshooting, training, and managing support tickets on the firm's platform
• Monitoring application usage metadata to aid in administration, such as identifying power users and reallocating unused licenses
• Assisting with managing user lists in applications, including setting up new accounts as needed and retiring inactive and firm-departed users
• Capturing and tracking client-matter number metadata from platforms storing client data through a manual process
• Assisting and tracking information governance related mandates, such as manual enforcement of data retention policies on software environments that do not offer an automated retention facility, and actioning data deletion and legal hold requests
• Participating in vendor meetings to discuss bugs and feature requests, and updating the tracking list to support the Manager of AI & Innovation – Applications with ensuring follow-through is successfully completed
• Supporting the software onboarding process by updating trackers, creating application information pages on the team Intranet site if needed, liaising with other Global Technology teams with assisting and setting up facilities such as SSO or desktop tool packaging, assisting with software rollout planning and any other onboarding support as requested
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

AI & Legal Innovation – Application Analyst I

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