Working Student – Customer Care
Lassie
internship
Posted on:
Location Type: Remote
Location: Remote • 🇩🇪 Germany
Visit company websiteJob Level
Entry Level
About the role
- You communicate with our customers and handle their requests and questions (via chat, email and phone)
- You assist in creating process descriptions and guides
- You collect customer feedback and share it with other teams
- Based on customer feedback, you contribute ideas for further optimizing the customer journey
- Many other exciting and varied challenges that come with a fast-growing startup
Requirements
- You are enrolled as a student and will continue your studies for at least 2 more semesters
- You speak German at native level; a plus but not required: you can also communicate in English
- You are empathetic, have a positive presence and strong communication skills
- You have an affinity for pets (dogs and cats) and can empathize with our customers (pet owners)
- You work in a self-organized way and are an absolute team player
Benefits
- Responsibility from day one – a steep learning curve is guaranteed
- The opportunity to be part of a dynamic company in an early growth phase
- A flexible, dynamic and warm company culture
- An international working atmosphere with plenty of room for initiative
- The joy of working on a unique product that makes the world a little better
- Option to work from home & flexible working hours, including evenings and weekends
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong communication skillsempathypositive presenceself-organizationteam player