IT Support

• Provide daily support for helpdesk issues, ensuring timely resolution and high user satisfaction.
• Improve integration and efficiency across IT tools and systems.
• Proactively contribute insights to enhance the team’s overall IT and security posture.
• Demonstrate leadership potential and a commitment to continuous professional growth.
• Resolve daily IT issues efficiently, ensuring minimal disruption and excellent user experience.
• Identify opportunities to streamline workflows and improve interoperability between applications.
• Support ISO 27001 controls, monitor vulnerabilities, and ensure adherence to security policies.
• Proactively recommend and implement solutions that improve system reliability, efficiency, and governance.
• Assist the IT Compliance & Governance Manager in strategic initiatives, and act as a point of escalation or deputy when needed.

IT Specialist

Medical Device QMS Audit Manager