Director of Operations – Senior Living
KSi
full-time
Posted on:
Location Type: Hybrid
Location: Cedar Rapids • Iowa • 🇺🇸 United States
Visit company websiteSalary
💰 $125,000 - $160,000 per year
Job Level
Senior
About the role
- Oversee operational performance across a portfolio of Skilled Nursing Facilities and Assisted Living communities
- Support administrators in achieving excellence in clinical, financial, and regulatory results
- Ensure survey readiness and maintain strong relationships with state and federal agencies
- Monitor and improve key financial drivers including census, payer mix, and reimbursement
- Deep oversight of Medicare/Medicaid compliance and cost management
- Drive staffing efficiency — optimize ratios, reduce agency use, and enhance retention
- Analyze AR and cash flow, implementing best practices to shorten the revenue cycle
- Conduct routine facility visits (Iowa + neighboring states) to assess performance firsthand
- Implement standardized processes, KPIs, and reporting across locations
- Champion resident-centered care while fostering a positive culture and leadership development
Requirements
- 10+ years of leadership within skilled nursing or senior living operations
- Proven leadership over multi-site operational performance
- Expert understanding of: Medicare/Medicaid regulations and reimbursement
- Survey prep / compliance strategy
- Staffing models and workforce planning
- AR processes, revenue cycle impacts, and financial drivers
- A confident communicator with strong executive presence and coaching mindset
- Analytical decision-maker experienced in turning data into operational action
- Ability to navigate change, conflict, and high-stakes regulatory issues with professionalism
- Willing and able to travel regularly (40–60%)
- Preferred: Nursing Home Administrator license or advanced healthcare leadership credentials
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Medicare complianceMedicaid compliancefinancial analysisrevenue cycle managementstaffing modelsworkforce planningKPI implementationoperational performance analysisregulatory compliance strategycensus management
Soft skills
leadershipcommunicationanalytical decision-makingcoachingconflict resolutionchange managementexecutive presencerelationship managementcultural developmentproblem-solving
Certifications
Nursing Home Administrator licenseadvanced healthcare leadership credentials