Business Support Specialist – Network Operator Business
KOMSA
full-time
Posted on:
Location Type: Hybrid
Location: Hartmannsdorf • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- You provide case-by-case support to our partners — whether by phone or email
- Process cases according to partner-specific requirements
- Train new partners in the network operators' portals
- Coordinate with internal departments for upstream and downstream processes
- Assist with order entry and quote preparation
- Maintain and manage partner portals
- Clarify and resolve outstanding cases — always with a focus on quality and service
Requirements
- Completed commercial apprenticeship or equivalent business qualification
- Communicative and solution-oriented
- Confident using digital tools — especially portals
- Ideally, experience in the telecommunications industry
- This job posting is intended for applicants of all genders. For simplicity, the masculine form has been used.
Benefits
- 30 days of annual leave
- Personal development & training
- Company pension scheme
- Flexible working hours
- Remote work / home office
- Company restaurant with discounted employee prices
- Childcare subsidy
- Company-affiliated daycare
- Opportunity to participate in fitness classes and massages
- Team events
- Employee discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communicativesolution-oriented
Certifications
commercial apprenticeshipbusiness qualification