Implementation Specialist

• Firewall Implementation Engineers are responsible for the design, configuration, and remote installation of customer network and security solutions and services.
• Performing the adoption of network firewalls into a central manager platform.
• Performing diagnostic tests and troubleshooting on network related issues.
• Communicating with customers’ over the phone or via email to provide solutions to network related issues.
• Performing audits on firewall configurations and settings.
• Providing recommendations to improve the process for adoption of firewalls into central management.
• Developing and implement technical procedures effectively and quickly, addressing customers’ problems to minimize downtime.
• Upgrading network equipment to compatible stable firmware releases.

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Implementation Specialist