Customer Service Engineer
KLA
full-time
Posted on:
Location Type: Hybrid
Location: Grenoble • 🇫🇷 France
Visit company websiteJob Level
JuniorMid-Level
About the role
- Maintain systems at optimal performance.
- Assist in installing or upgrading systems.
- Switch seamlessly between different service activities based on project and customer needs.
- Work in multicultural environments and collaborate with global technical experts.
- Communicate directly with customers to ensure satisfaction.
- Document work performed following best known methods.
Requirements
- Technical degree/diploma in engineering, mechanical, electrical, electronic engineering or equivalent work experience.
- 2-3 years semiconductor industry work experience is a bonus.
- Panel of competencies in optical, mechanic, electronic, lithography, metrology, and laser technology – is preferable but not necessary.
- Good level technical & analytical skills, ability to understand and troubleshoot problems in software and electronic, optic, mechanical, electro-mechanical or electro-optical systems.
- Knowledge of computer theory, operating systems i.e. MS Windows.
- Good interpersonal/communication skills.
- Ability to work under pressure and work to project deadlines.
- Available to travel internationally.
Benefits
- Competitive, family-friendly total rewards package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical degreediploma in engineeringmechanical engineeringelectrical engineeringelectronic engineeringoptical technologymechanic technologylithographymetrologylaser technology
Soft skills
interpersonal skillscommunication skillsanalytical skillstroubleshootingability to work under pressureability to meet project deadlines