Account Manager

• Support contract lifecycle management– drafting, review coordination, approvals, renewals, and compliance tracking.
• Support partner data collection and performance metrics for visibility across teams.
• Support partner onboarding and enablement (e.g., training sessions, communications, resource distribution).
• Gather and track testimonials and success stories for marketing and white papers.
• Collaborate cross-functionally with sales, marketing, and implementation teams to ensure smooth partner execution.
• Identify and source contact information for potential partners, including school districts and early learning providers.
• Manage inbound leads via HubSpot, unqualifying and responding to leads who do not meet SQL parameters.
• Support CRM systems maintenance, ensuring accuracy and completeness of leads, accounts, and opportunities.
• Conduct RFP research and provide administrative support for proposal submissions and vendor registrations.
• Manage vendor agreements, including proactively applying for vendor approval in key districts/states.
• Support participation in education conferences and other public-facing events.
• Support the development, documentation, and maintenance of operating systems and procedures for partnership and sales operations.
• Support the implementation or integration of new systems or processes as the team grows.
• Support sales collaboration between Khan Academy for Districts and Khan Academy Kids.
• Contribute to special projects, pilots, or operational experiments that expand reach or impact.
• Support strategic partnership evaluations or business development initiatives.

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