Director

• Drive Technical Excellence: Define and drive a studio‑wide program for quality, performance, and continuous improvement. Establish performance budgets, prevent regressions with automated checks, and improve DORA delivery metrics.
• Lead Security and Privacy: Be the accountable owner for Security and Privacy. Keep us up to date and ahead of Platform Security requirements.
• Manage Operations and Reliability: Lead the Operations team. Set Service Level Objectives with error budgets, design graceful degradation and failover, define on‑call and runbooks, and drive post‑incident reviews that deliver durable fixes.
• Build Observability and Error Monitoring: Standardize logs, metrics, traces, and real‑time error and crash reporting across backend and clients. Create actionable, SLO‑based alerting and executive health dashboards.
• Improve Developer Productivity and the Software Development Lifecycle: Level up CI/CD, branching strategy, and change control. Add quality gates, static analysis, secret scanning, SBOM and dependency management, and supply chain controls.
• Drive FinOps: Own cloud budgets and forecasts. Improve commitment coverage, right‑size compute and storage. Report monthly on cost versus performance.
• Lead Incidents and Risk: Act as incident commander for high‑severity issues. Run table‑tops, keep risks tracked with owners and dates, and prevent recurrences.
• Mentor and Develop Leaders: Coach Tech Leads and senior ICs. Set expectations for design docs, code reviews, and outcomes. Build a culture of clear ownership and a bias toward delivering.
• Partner Cross‑Functionally: Work with Product, Legal, Finance, and Player Success to align technical plans with business goals and regulatory needs.
• Leverage AI as a force multiplier: Use AI to accelerate development and operations (code assist, test generation, incident triage, analytics).
• Own SRED: Create an auditable process with eligibility gates in Jira, contemporaneous notes, and artifact capture. Partner with Finance for accurate, on‑time claims.

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