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Branch Service Manager
Kaeser Compressors USA. Supervise the work, assignments, and schedule of the Service Technicians and profitability of the Service Department .
About the role
Key responsibilities & impact- Supervise the work, assignments, and schedule of the Service Technicians and profitability of the Service Department
- Provide technical and engineering support to Service Technicians and customers for installations, start-up, maintenance and troubleshooting
- Assist in generating quotes for service repairs/maintenance agreements
- Implement and maintain a comprehensive Service Technician training program
- Work with the sales force to ensure proper installation and design
- Maintain the parts department including inventory
Requirements
What you’ll need- High School Diploma (required)
- College degree (preferred)
- 3 years supervisory and coordinator experience in an industrial environment
- Mechanical and technical aptitude
- The ability to multitask
- Excellent phone and customer service skills
- Proficiency with MS Office and Outlook (required)
- SAP experience strongly preferred
- Clean driving record (required)
Benefits
Comp & perks- Medical
- Dental
- Vision
- STD
- LTD
- PTO
- Holidays
- Profit Sharing
- 401(k) Plan
- company vehicle
- cell phone
- laptop
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
mechanical aptitudetechnical supporttroubleshootingservice repairsmaintenance agreementstraining program developmentmultitasking
Soft Skills
supervisory experiencecustomer service skillscommunication skills
Certifications
High School DiplomaCollege degree