Order Administration – Part Time
JVCKENWOOD
part-time
Posted on:
Location Type: Office
Location: Long Beach • California • 🇺🇸 United States
Visit company websiteSalary
💰 $50 per hour
Job Level
Mid-LevelSenior
Tech Stack
ERPOracleSFDC
About the role
- Order Processing: Receiving, reviewing for accuracy and completeness (e.g., pricing, product details, shipping information), and entering customer orders into an Enterprise Resource Planning (ERP) or order management system.
- Coordination and Communication: Acting as the primary point of contact for customers, sales teams, and other internal departments to provide updates, resolve issues, and ensure a smooth workflow.
- Order Tracking and Logistics: Monitoring the status of orders throughout the fulfillment process, tracking shipments, coordinating with carriers, and providing delivery information to customers.
- Documentation and Record Keeping: Ensuring all order documentation (e.g., purchase orders, invoices, shipping documents) is complete, accurate, and properly filed.
- Problem Resolution: Proactively identifying and resolving discrepancies or problems related to orders, pricing, inventory issues, or shipping delays.
- Invoicing and Payments: Working with the finance/accounts receivable department to ensure accurate invoicing and processing of payments.
- Inventory Monitoring: Collaborating with the warehouse or inventory teams to verify product availability and manage stock levels to meet demand.
Requirements
- Attention to Detail: Crucial for ensuring accuracy in order entry and documentation to prevent errors.
- Organizational and Time Management Skills: The ability to manage multiple orders simultaneously and prioritize tasks to meet deadlines is essential.
- Communication Skills: Excellent verbal and written communication skills for professional interaction with a variety of internal and external stakeholders.
- Problem-Solving Abilities: The capacity to identify and troubleshoot issues quickly and effectively.
- Technical Proficiency: Experience with order processing, CRM (Customer Relationship Management) such as Salesforce.com, and ERP systems (e.g., SAP, Oracle , NetSuite) is often required, along with general Microsoft Office skills (especially Excel).
- Experience: A background in business administration, customer service, or a related field is typically preferred.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
order processingdocumentationinvoicinginventory managementproblem resolutioncustomer servicedata entryorder tracking
Soft skills
attention to detailorganizational skillstime managementcommunication skillsproblem-solving abilities