Operations

• Conduct P&L reporting and analysis to support business decision-making and perform pipeline analysis to track development
• Support market growth strategy planning and implementation initiatives using competitive intelligence
• Provide commercial governance support to ensure regulatory compliance and coordinate internal market quarterly business reviews
• Support culture and team building event planning while driving employee recognition and Going Beyond initiatives
• Develop and manage market newsletter content and support town hall meeting content development
• Drive technology adoption initiatives, gather user feedback, and triage technology troubleshooting
• Conduct Salesforce opportunity meetings and reporting analysis with Certinia milestone updates
• Monitor and analyze resource utilization while supporting account and national service growth opportunities

Business Support, Data Center Operations

Operations Technician

Senior Operations Manager – Enterprise Transaction Services

Supervisor, Operations

Operational Excellence Analyst