Engineer

• Manage GCOE Operations in your sub-region by Line of Business, serving as a key Technical Advisor to our Service Sales Team
• Provide client-facing support throughout the sales process to enhance its quality
• Collaborate with engineers across regions to drive sales success and influence strategic sales planning
• Serve as a Technical Advisor to the Service Sales Team
• Partner with local service sellers and sales managers to own local relationships and be part of the commercial team
• Analyze and qualify pipeline with the sales team weekly
• Align presales technical support to develop winning strategies
• Drive GCOE delivery of results, quality, and value-add
• Leverage and utilize a team of GCOE resources
• Manage capacity utilization across multiple squads
• Develop competency, training, and upskilling programs
• Lead engineering and solutions in the pre-sales phase, delivering compelling end-to-end solutions
• Provide consultation for high value/complex service projects
• Identify new business opportunities and provide strategic input on technical sales strategies
• Build and maintain relationships with key decision-makers and stakeholders
• Stay updated with industry trends and emerging technologies
• Mentor the pre-sales team on service sales techniques and solution selling
• Ensure consistent field service delivery through design plans and documentation
• Review solution applications and cost estimates with sales and operations teams
• Assist the sales team in articulating technical value propositions and presenting solutions to clients

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Engineer I

Senior Software Engineer