
Sprinkler Service Engineer
Johnson Controls
full-time
Posted on:
Location Type: Office
Location: Sunbury-on-Thames • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Service and maintain industry-leading fire suppression systems for our valued customers.
- Ensure workplaces remain safe and compliant, supporting our Zero Harm culture.
- Deliver against performance KPIs, including deficiency resolution and revenue targets.
- Provide expert fault-finding, problem-solving, and customer support.
- Build strong client relationships and identify opportunities to add value.
- Test and maintain sprinkler systems (wet, dry, alternate, pre-action, deluge, foam) plus hose reels, hydrants, and water supplies.
- Operate and flow-test diesel and electric pumps.
- Ensure compliance with LPC/FM standards through accurate electronic reporting.
- Deliver a first-class customer experience with professionalism and technical excellence.
Requirements
- Proven experience servicing mechanical fire suppression systems
- Reliable, trustworthy, and self-motivated—able to work independently and in a team
- Strong communication and relationship-building skills
- Full UK driving licence
- Basic computer skills (Word, Excel, PDF) for reporting
Benefits
- Competitive salary with overtime rates and door-to-door travel pay
- Call-out rota payments
- Company van, fuel card, full PPE & comprehensive tool kit (iPad/phone/uniform)
- 25 days paid holiday plus bank holidays
- 7% matched pension contributions, free life assurance, and employee assistance program
- Discounts on high-street brands and Johnson Controls security products
- Cycle-to-work scheme
- Extensive training and cross-skilling opportunities with world-class resources
- Supportive, collaborative team culture with access to business resource groups
- Long-term career development and progression opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
fire suppression systemsfault-findingproblem-solvingsprinkler systemshose reelshydrantswater suppliesdiesel pumpselectric pumpselectronic reporting
Soft skills
communicationrelationship-buildingreliabletrustworthyself-motivatedteamworkcustomer supportprofessionalismtechnical excellence
Certifications
full UK driving licence