Account Manager

• Managing client relationships, serving as the primary point of contact for Enterprise clients or as the client lead for Scale accounts.
• Driving account growth by identifying opportunities for new products, services, or initiatives, and aligning Jellyfish's solutions with client business objectives.
• Ensuring operational excellence through effective project management, timely deliverables, and maintaining client health metrics.
• Mentoring junior team members and contributing to the development of best-in-class client management practices.
• Collaborating with cross-functional teams to ensure seamless project execution and fostering a culture of innovation.
• Maintaining accurate client data in Salesforce and producing well-articulated briefs aligned with client goals.
• Staying current with industry trends and acting as a trusted advisor to clients, promoting Jellyfish as a forward-thinking partner.

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