Customer Service Representative
ITS Kanal Services AG
full-time
Posted on:
Location Type: Office
Location: Lohmar • 🇩🇪 Germany
Visit company websiteJob Level
JuniorMid-Level
About the role
- Professionally handle customer inquiries via email and telephone
- Assist with scheduling and coordinating service appointments
- Independently perform general back-office tasks
- General administrative duties
Requirements
- Completed commercial/business vocational training (e.g., apprenticeship)
- Several years of professional experience in an assistant, secretarial, or back-office role; experience in a technical or trades-related company is an advantage
- Confident user of MS Office and comfortable working with numbers and documents
- Good German language skills, both written and spoken
- Able to work independently, reliably, and keep an overview when handling multiple tasks
- Strong organizational skills and a willingness to support the team behind the scenes
Benefits
- Development opportunities
- Continuing education and training
- Significant freedom to shape your role
- Opportunity to help build a location in a forward-looking industry
- Appreciative company culture
- Short decision-making paths
- Innovative, collegial, family-like team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong organizational skillsindependently workreliabilityability to handle multiple taskssupport team
Certifications
commercial vocational trainingbusiness vocational training