Communications

• The hired candidate will help maintain 600 sites with the telecom team in the West Coast region (primarily in Chandler, AZ) as well as other remote sites.
• Supports add/move/changes for users, system and network troubleshooting, system and office migrations.
• Manages projects and ticket queue.
• Coordinates with 3 rd party vendor for additional support/new installations.
• Provides additional support to VTC and Network engineering teams on system requirements.
• Reports to a senior telecom engineer who will provide some training, tasking, and guidance.
• Provides support in the translation of business requirements into telecommunications (e.g., LAN, MAN, WAN, Voice and Video) requirements, design, orders, and administration.
• Provides in-depth engineering analysis of telecommunications alternatives (VoIP, Cloud Hosted Solution) for government agencies in support of their strategic modernization efforts and telecommunications enhancement design for medium and large-scale telecommunication infrastructures.
• Provides and interface support to telecommunications end users, telecommunications operations personnel, and telecommunications strategic program management.
• Provides project tracking and guidance to other team members on a regular basis and provides reporting to the customer.

Senior Telecommunications Engineer – Avaya

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