IT Universe

Account Executive (Mid-level)

IT Universe

full-time

Posted on:

Location Type: Hybrid

Location: Osasco • Brasil

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Job Level

Mid-LevelSenior

About the role

  • Collaboration: working in diverse teams and with people from different specialties to achieve a single objective, always focusing on what is best for our business in the long term;
  • Work across all stages of the sales funnel;
  • Implement the strategic plan for growth;
  • Identify and deliver opportunities to drive customer-base growth;
  • Develop initiatives to intensify lead generation;
  • Receive and organize marketing leads;
  • Research leads;
  • Investigate lead characteristics and identify their needs;
  • Confirm whether a lead has the potential to become a client;
  • Drive lead engagement through follow-ups;
  • Act as both a hunter and a farmer.

Requirements

  • Business experience: Familiarity with some or all key areas of Technology: knowledge of IT services (Service Desk, Field Service, NOC, SOC, and mission-critical projects);
  • Marketing: Experience with channels and methodologies for customer acquisition and retention, as well as the associated costs and their relation to the value generated;
  • Business Development: Understand the digital assets that can be sold to partners and their pricing; strong presentation skills. Knowledge of RFPs, RFIs, and price requests/quotations;
  • Agile Methodologies: Know agile principles and the different methodologies based on them, and how to apply them in different contexts to optimize value delivery;
  • Prioritization: Ability to structure, develop, and follow a prioritization that focuses on high-impact opportunities; provide IT Universe leadership with a clear view of priorities;
  • Decision factors should consider business impact, whether short- or long-term;
  • Comfortable leading meetings with senior management and executives to present and close high-level, customized solutions (IT boutique).
Benefits
  • Relaxed work environment
  • Free coffee
  • Multiple benefits
  • Various training opportunities to help you grow your professional career

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
IT servicesService DeskField ServiceNOCSOCRFPsRFIsprice requestscustomer acquisitioncustomer retention
Soft skills
collaborationpresentation skillsprioritizationleadershipdecision-makingcommunicationresearchlead engagementinitiative developmentteamwork