IT Support, Solution Engineer
Isonet
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
AzureCloudSQL
About the role
- You support our customers in operating their digital processes on the 446 platform optimally — technically, consultatively and solution-oriented:
- Product support (1st / 2nd level) for our 446 platform
- Installation and configuration of customer environments (on-premises & cloud)
- Capturing and implementing customer requirements
- Reporting and data analysis within the platform
- Documentation, quality assurance and internal process improvement
- Training and advising our customers
- Participation in on-call duty/standby service (approx. 150 days/year) by arrangement
Requirements
- Vocational training or degree in computer science or equivalent experience
- Good knowledge of the Microsoft environment (Windows Server, Azure, M365, AD, IIS, Teams)
- SQL know-how (MS SQL preferred) and basic knowledge of PowerShell or C#
- Structured, solution-oriented and communicative way of working
- German at least C1, English at least B2
Benefits
- Challenging and varied tasks with room for initiative
- 100% remote work with flexible and family-friendly conditions
- Flat hierarchies and a supportive, passionate team
- Long-term perspective in an innovative company
- Competitive remuneration appropriate to the position
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLPowerShellC#data analysisquality assurancedocumentationinstallationconfiguration
Soft skills
solution-orientedcommunicativestructured
Certifications
vocational training in computer sciencedegree in computer science