• Daily monitoring of Accounts Receivable recovery for insurance carriers
• Answer insurance questions
• Work patient accounts
• Work the Clearinghouse rejections
• Carry out special projects and other duties as assigned
• Denial Work Log adjustments
• Review and approve payer and patient refund requests
• Other adjustments and audits as assigned
• Assist with other duties as assigned
• Responsible for the assigned payerAR

Requirements

Knowledge of daily, monthly, yearly process of the insurance patient account representative position
Knowledge of CPT/ ICD-9/ HCPC with regards to auditing accounts for correct reimbursement
Prior experience with workers’ compensation preferred
Excellent communication skills including the ability to demonstrate strong customer service over the phone and in person
Basic computer skills; Microsoft Office Suite (Excel, Outlook, Word)
Ability to utilize web tools, fee schedules, and insurance correspondence to work accounts efficiently and timely

🔍 ATS Optimization Keywords
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Hard Skills

Accounts Receivable
CPT
ICD-9
HCPC
auditing
reimbursement
workers’ compensation

Soft Skills

communication
customer service

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