Bilingual

• Provide an excellent customer experience by professionally responding to inquiries, resolving issues, and recommending exceptional, targeted solutions in both official languages (French and English).
• Collaborate with team members, supervisors, and cross-functional departments to establish and maintain strong customer relationships.
• Generate client-specific reports and record any account changes while ensuring all service interactions comply with guidelines and organizational performance metrics.

Bilingual Customer Service Representative - CCP II

Bilingual Case Manager, Spanish Speaking

Bilingual Case Manager, Spanish Speaking

Bilingual Case Manager, Spanish Speaking

Bilingual Case Manager, Spanish Speaking

Bilingual Case Manager, Spanish Speaking