Customer Success Manager
IRON Media by Sebastian Szalinski
contract
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Conduct conversion rate optimizations
- Optimize funnels
- Provide feedback on copywriting and customer-created pages
- Analyze data dashboards and user behavior
- Write weekly updates
Requirements
- At least 3 years of experience in Customer Success or in CRO consulting
- Experience with full-funnel and direct-response copywriting
- Expertise in e‑commerce
- Solid knowledge of planning and evaluating A/B tests
- Ability to analyze funnels and explain findings clearly
Benefits
- Option to start as a freelancer or in-house
- Remote engagement
- Collaboration with a team of experts
- Attractive compensation model
- Training and development through our learning portal valued at €300,000
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
conversion rate optimizationA/B testingdata analysiscopywritingfunnel optimizatione-commerce expertise
Soft skills
communicationanalytical thinkingfeedback provision