Account Manager

• New Business Development & Market Expansion
• Proactively identify and cultivate new business opportunities through strategic targeting of EPs, cardiologists, and healthcare administrators within hospitals, IDNs, and private practices.
• Develop and execute a territory growth plan that emphasizes market penetration, product adoption, and long-term customer value.
• Lead the full sales cycle, from lead generation and needs assessment to contract close and onboarding.
• Strategic Selling & Customer Engagement
• Deliver high-impact, data-driven sales presentations that effectively communicate clinical and economic value of the Zio platform.
• Establish and deepen relationships with key opinion leaders (KOLs), physicians, and executive stakeholders to develop champions and long-term advocacy.
• Navigate complex healthcare environments to drive strategic partnerships and account conversions.
• Account & Territory Management
• Build and maintain a robust sales pipeline using Salesforce.com to ensure accurate forecasting, territory planning, and timely reporting.
• Manage the ongoing performance and operational health of accounts, including training, inventory management, workflow optimization, and usage growth.
• Collaborate with cross-functional teams including KAMs, CX, FSRs, Payer Relations, Billing, Customer Success and Marketing to ensure a seamless customer experience.
• Market Intelligence & Performance Monitoring
• Continuously analyze territory performance, market trends, and competitive activity to refine strategies and identify opportunities for differentiation.
• Provide ongoing feedback to leadership on territory dynamics, customer needs, and market shifts.
• Consistently meet or exceed quarterly and annual sales goals.

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