Irdeto

IT Support Intern

Irdeto

internship

Posted on:

Location Type: Office

Location: Hoofddorp • 🇳🇱 Netherlands

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Job Level

Entry Level

Tech Stack

AndroidCloudiOSMacOSPython

About the role

  • Support users: process support requests, provide first-line assistance, and guide users in the correct use of devices and applications.
  • Install, configure, and manage user devices: including Windows, macOS, iOS, and Android laptops, desktops, and mobile devices.
  • Install and manage infrastructure: assist with configuration, monitoring, and management of network and infrastructure components.
  • Manage applications: configure, maintain, and provide advice on applications such as Microsoft Office 365, Zoom, and other collaboration tools.
  • Contribute to security awareness: support security best practices, respond to incidents under supervision, and learn about data protection.
  • Work with emerging technologies: cloud, AI, collaboration tools, and process automation.

Requirements

  • Currently enrolled in an ICT-related program at MBO or Bachelor level (enrollment in an educational institution is mandatory).
  • Available for 6–12 months, at least 4 days per week.
  • Some experience with installing and configuring enterprise desktops (Windows 10/11, macOS) and common software packages (Antivirus, Adobe, Office 365).
  • Basic knowledge of installing apps on mobile devices (iOS/Android).
  • Familiarity with scripting (e.g., Python) is a plus.
  • Working knowledge of Microsoft Office Suite is a plus.
  • Open and eager to learn about IT infrastructure, applications, and security.
Benefits
  • An international and multicultural environment where diversity and inclusivity are celebrated and embraced.
  • Professional educational opportunities and training program.
  • Volunteer Day.
  • State of the art office space including canteen, onsite gym and more.
  • On the job coaching and mentoring.
  • Casual Friday? Casual every day!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
installingconfiguringmanagingscriptingmonitoringsecurity best practicesdata protectionprocess automationsupport requestsfirst-line assistance
Soft skills
eager to learnguiding usersproviding adviceresponding to incidents