Senior Consultant – MedTech
IQVIA
full-time
Posted on:
Location Type: Office
Location: Wayne • New Jersey, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $95,300 - $237,500 per year
Job Level
Senior
About the role
- Implement and support clients on a platform for procedure level data & market growth
- Collaborate directly with clients to understand their needs and gather requirements
- Provide recommendations to clients on approaches to derive data insights
- Collaborate with internal teams to support the creation and enhancements surrounding a new product(s)
- Assist in the QC process and sign off before new data and enhancements are pushed to the production environment
- Draft and distribute quarterly product information bulletins informing clients of changes/updates to the data and tool itself
- Create, evaluate, and manage documentation between clients and IQVIA to align on requirements and expectations for successful platform usage
- Train clients on platform usage—including assisting in developing clear & effective client training materials
- Track and maintain reports on client usage of platform
- Manage offshore resources in the development of insights presentation by holding meetings, establishing a feedback loop, and ensuring a robust QC process onshore before decks are ready for client distribution
- Manage process flows and workstreams
- Work towards the highest standards of client service & engagement management best practices
- Provide subject matter expertise to client stakeholders and internal IQVIA team regarding data & platform usage
- Serve as the escalation point for unresolved data issues, work with client data managers & internal team members for resolution
- Establish strong communications with internal team, client contacts, and all other stakeholders
- Proactively continue to strengthen subject matter expertise through on the job experience
- Openness to learning about innovative technologies and acquiring new skills
- Manage a team of client service professionals, providing direction and guidance and developmental opportunities
- Ensure team oversight for new and cross-functional initiatives to develop and scale new processes as offerings grow and expand.
Requirements
- 5-8 years of related experience in consulting and/or life sciences industry
- experience in Med Tech area preferred
- Prior management experience preferred
- Possesses solid project management skills and client influencing and relationship building skills
- Works willingly and effectively with others in and across the organization to accomplish team goals
- Experienced with developing consultative relationships with senior level managers and executives at clients in the life science industry
- Ability to manage multiple projects, juggle priorities and deliver on tight deadlines
- Knowledge of consulting methodologies, tools and techniques related to functional area
- Knowledge of key issues and current developments in the life science industry
- Excellent presentation, communication, and client influencing skills
- Has necessary subject matter expertise to effectively manage projects within a given Center of Excellence
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementdata insightsQC processdocumentation managementclient trainingprocess flowsworkstreamsconsulting methodologiessubject matter expertisedata management
Soft skills
client serviceengagement managementcommunicationrelationship buildingteam managementcollaborationinfluencing skillsproblem-solvingadaptabilityleadership