Ipsos North America

Director, Creative Excellence

Ipsos North America

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • 🇺🇸 United States

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Salary

💰 $105,000 - $115,000 per year

Job Level

Lead

About the role

  • Act as a trusted strategic advisor with a focus on growing the business through impactful solutions rooted in quantitative and qualitative market research techniques
  • Lead and consult with account teams on strategic approaches to research design, insights development, data visualization, and storytelling that brings data to life
  • Act as a service line mentor and champion to foster team collaboration, development, and expertise through purpose-driven leadership
  • Identify operational efficiencies and empower the team to implement on a consistent basis
  • Provide coaching and guidance to more junior team members, may act as manager to one or more account managers
  • Manage and guide the team through complex situations
  • Contribute to team growth through new business development and expanded partnerships
  • Participate in initiatives that support our service line (i.e., growth/new product/employee training & engagement)

Requirements

  • 5+ years of experience in market research, advertising, marketing, or consumer insights
  • Advertising experience is preferred
  • A bachelor’s degree or higher; excellent written, verbal, and presentation skills
  • Experience leading a high performing team
  • A client-driven and solutions-oriented mindset with the ability to manage multiple projects simultaneously
  • Strong experience with quantitative research, including survey design, sampling plans, analysis, and delivery
  • Some experience with qualitative research, including focus groups, in-depth interviews, and analyzing qualitative research
  • Strong communications skills: you know how to translate complex data into easy to understand and actionable insights
  • An understanding of advanced analytics
  • A keen eye for design/visual storytelling
  • Ease and confidence with 'thinking on your feet' – can lead a workshop with a group of senior executives
  • Strong business acumen and critical thinking skills
  • A track record of leading proposals and new business development
  • Proficiency with MS Office & Google Workplace (Excel, PowerPoint, Sheets, and Slides)
Benefits
  • generous PTO
  • healthcare plans
  • wellness benefits
  • flexible workplace policy
  • career development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
market researchquantitative researchsurvey designsampling plansdata visualizationqualitative researchfocus groupsin-depth interviewsadvanced analyticsbusiness development
Soft skills
leadershipteam collaborationcoachingcommunicationcritical thinkingproblem-solvingpresentation skillsclient-driven mindsetsolutions-oriented mindsetdesign thinking