
Director, Creative Excellence
Ipsos North America
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $105,000 - $115,000 per year
Job Level
Lead
About the role
- Act as a trusted strategic advisor with a focus on growing the business through impactful solutions rooted in quantitative and qualitative market research techniques
- Lead and consult with account teams on strategic approaches to research design, insights development, data visualization, and storytelling that brings data to life
- Act as a service line mentor and champion to foster team collaboration, development, and expertise through purpose-driven leadership
- Identify operational efficiencies and empower the team to implement on a consistent basis
- Provide coaching and guidance to more junior team members, may act as manager to one or more account managers
- Manage and guide the team through complex situations
- Contribute to team growth through new business development and expanded partnerships
- Participate in initiatives that support our service line (i.e., growth/new product/employee training & engagement)
Requirements
- 5+ years of experience in market research, advertising, marketing, or consumer insights
- Advertising experience is preferred
- A bachelor’s degree or higher; excellent written, verbal, and presentation skills
- Experience leading a high performing team
- A client-driven and solutions-oriented mindset with the ability to manage multiple projects simultaneously
- Strong experience with quantitative research, including survey design, sampling plans, analysis, and delivery
- Some experience with qualitative research, including focus groups, in-depth interviews, and analyzing qualitative research
- Strong communications skills: you know how to translate complex data into easy to understand and actionable insights
- An understanding of advanced analytics
- A keen eye for design/visual storytelling
- Ease and confidence with 'thinking on your feet' – can lead a workshop with a group of senior executives
- Strong business acumen and critical thinking skills
- A track record of leading proposals and new business development
- Proficiency with MS Office & Google Workplace (Excel, PowerPoint, Sheets, and Slides)
Benefits
- generous PTO
- healthcare plans
- wellness benefits
- flexible workplace policy
- career development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
market researchquantitative researchsurvey designsampling plansdata visualizationqualitative researchfocus groupsin-depth interviewsadvanced analyticsbusiness development
Soft skills
leadershipteam collaborationcoachingcommunicationcritical thinkingproblem-solvingpresentation skillsclient-driven mindsetsolutions-oriented mindsetdesign thinking