Consultant

• Responsible for sending performance reports: (debt report, negative penetration, churn funnel, clustering, and monitoring of key customer portfolio management indicators and month-to-month customer volume variance, among others);
• Manage service tickets (opening and tracking cards and tickets for release and settlement of invoices);
• Order management follow-up: (sending reports three times a day with billed and pending orders, including statuses and reasons; interacting with the GEL team to update billing forecasts and opening tickets for release when necessary);
• Support for cross-selling, focusing on updating information such as stock/availability, billed products, pending products, and lead times;
• Administrative support for managers regarding hotel reservations, scheduling appointments, slide preparation, consolidation of materials, etc.

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