Associate Information Security Engineer
DigiCert
DNS
Video and Security Product Manager
Interface Systems
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
IoT
About the role
- Develop and execute structured test plans for new hardware, software, and integrated solutions.
- Manage pilot programs and coordinate lab testing, field testing, and iSOC validation.
- Capture and analyze test results to recommend design changes, improvements, or go/no-go decisions.
- Serve as the point of accountability for final product validation prior to general availability.
- Document approved product designs, system architectures, and SKUs for inclusion in the product catalog.
- Maintain an accurate bill of materials (BOM) and ensure SKUs align with sales, operations, and finance requirements.
- Create and update configuration guides, quick start sheets, and reference architecture documents.
- Document and maintain installation playbooks, wiring standards, programming guidelines, and configuration best practices.
- Collaborate with Operations, iSOC, and Installation Success teams to capture lessons learned and translate them into updated documentation.
- Ensure all processes are repeatable, scalable, and aligned with customer requirements.
- Partner with Engineering on product design improvements based on test findings.
- Support Sales Enablement with documentation to enhance customer confidence.
- Collaborate with Operations and Training teams to ensure new products are supported at scale.
- Act as subject matter expert for product testing, deployment readiness, and configuration standards.
Requirements
- Bachelor’s degree in Engineering , Computer Science, Product Management, or equivalent experience.
- 5+ years of experience in product management, technical product testing, or related field.
- Strong understanding of hardware/software integration, video systems, AI analytics, or security technologies.
- Proven experience in creating structured documentation, BOM/SKU management, and installation guides.
- Excellent problem-solving and analytical skills with a focus on repeatability and scale.
- Ability to communicate effectively with technical and non-technical stakeholders.
- Experience with video surveillance systems, intrusion detection, or security operations preferred.
- Background in developing best practices for system installation or configuration preferred.
- Knowledge of AI/ML-based detection systems and IoT/edge devices is a plus.
Benefits
- Remote (U.S.) with up to 10% travel for lab/field pilots and cross-team meetings
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
test planshardware/software integrationvideo systemsAI analyticssecurity technologiesBOM managementinstallation guidesconfiguration best practicesdocumentation creationAI/ML-based detection systems
Soft skills
problem-solvinganalytical skillscommunicationcollaborationaccountabilitycustomer focusscalabilityrepeatabilitystakeholder engagementlesson capturing
