Technical Support Team Lead
InteractRV
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Colorado, Connecticut, Maryland, Nevada, New York, Rhode Island, Washington • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
ETLJavaScriptjQuerySCSS
About the role
- Lead and train team members to build, support and debug integration and export feeds
- Build process and quality improvements to meet quality goals
- Participate as lead and team member of Premium Support team
- Build and maintain internal documentation for the support team
Requirements
- Demonstrated ability to lead and coach team members
- Expert knowledge of ETL processes
- Expert knowledge of HTML, CSS / LESS or SASS
- Expert knowledge of JavaScript, jQuery, JSON, basic ASP
- Understanding of SEO / SEM
- RV Industry experience
Benefits
- Lead and train team members
- Build process and quality improvements
- Participate as lead and team member of Premium Support team
- Build and maintain internal documentation
- Participate in new team member onboarding
- Encouragement to apply regardless of exact qualifications
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ETL processesHTMLCSSLESSSASSJavaScriptjQueryJSONASP
Soft skills
leadershipcoachingteam collaboration