Client Services Representative

• Account Maintenance: Handling account openings, closures and changes in Client information as well as maintaining accurate Client data in systems such as SAP
• Connectivity setup: Allowing clients to instruct and receive reporting on their accounts
• Signature Verification: Providing signature verification services for Clearstream entities
• Monitor, verify and execute incoming internal & external requests
• Verify accuracy and completeness of the requests, follow up and ensure proper execution
• Collection and storage of customer documentation
• Regular collaboration with colleagues from Headquarters located in Frankfurt and Luxembourg, aka Governance Hub
• Provide regular status to the Project

Client Service Manager

Client Services Officer