Program Manager

• Manage a complex portfolio of software implementation projects and initiatives for Intapp’s top tier clients.
• Serve as an advisor & corporate ambassador to the client executive sponsor regarding all Intapp services and support initiatives.
• Manage interdependencies across all initiatives/projects while ensuring that value is delivered on time and within budget.
• Hold the primary responsibility for program success and customer satisfaction.
• Prepare, plan, and lead Steering Committee meetings with client C-suite members.
• Provide leadership and strategic oversight to project managers and other internal stakeholders.
• Ensure that Intapp solutions and initiatives remain aligned with customer strategic goals throughout the project/software lifecycle.
• Hold regular meetings with client stakeholders.
• Assist project managers during critical project phases to ensure deadlines are met and client expectations are managed.
• Work with Intapp architects/solution engineers to maximize value and performance.
• Become a trusted advisor of the client Intapp sponsor and senior/executive client stakeholders.
• Manage escalations swiftly with senior client leaders.
• Coordinate quarterly roadmap reviews with senior client stakeholders.
• Manage large subcontractors who may be supporting the Intapp team across various initiatives.
• Negotiate with senior-level management (internal and external).
• Identify and match the skills of the project team members with projects and initiatives.
• Leverage and incorporate innovative methodologies to accelerate delivery and time to value to customer.
• Identify new opportunities to add value to the client.

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