Instructure

Senior Manager, Global Commissions

Instructure

full-time

Posted on:

Location Type: Remote

Location: Remote • Utah • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $140,000 - $169,000 per year

Job Level

Senior

Tech Stack

ERP

About the role

  • Lead, mentor, and develop a high-performing, geographically distributed team of four commission analysts. Foster a collaborative and supportive team environment that promotes professional growth.
  • Oversee the end-to-end administration of sales commissions for approximately 500 global employees across more than 10 unique compensation plans. Ensure all commissions are calculated accurately, verified, and paid on time each cycle.
  • Serve as the primary system administrator for our Incentive Compensation Management (ICM) tool, Performio. Manage system configuration, data integration, and troubleshoot any issues to ensure system integrity and efficiency.
  • Lead the periodic, generally annual, process of updating and implementing changes to commission plans within Performio. Collaborate with Sales Leadership, Finance, and HR to ensure plan designs are translated accurately into system calculations.
  • Develop, document, and implement robust controls, policies, and procedures to govern the entire commissions process. Continuously identify opportunities for process automation and efficiency to enhance accuracy and reduce manual intervention.
  • Prepare and present detailed commission reports, dashboards, and financial accruals for leadership. Provide insightful analysis on sales performance, commission expenses, and the effectiveness of incentive plans.
  • Act as the primary point of contact for all commission-related matters. Work closely with Sales, HR, Payroll, and Finance teams to resolve discrepancies, answer inquiries, and ensure seamless cross-departmental workflows.
  • Ensure strict adherence to company policies, plan documents, and internal controls (e.g., SOX). Support internal and external audits of the commission process.

Requirements

  • 7+ years of progressive experience in commissions administration, sales operations, or a related finance role, with at least 3 years in a management or leadership capacity.
  • Proven experience leading and managing a team, with a strong preference for candidates who have managed remote or international direct reports.
  • Hands-on experience with an automated Incentive Compensation Management (ICM) platform is required. Direct experience with Performio is strongly preferred.
  • Exceptional analytical, quantitative, and problem-solving skills with a high degree of accuracy and attention to detail.
  • A demonstrated ability to design, document, and implement effective business processes, policies, and internal controls.
  • Excellent written and verbal communication skills, with the ability to explain complex commission structures and calculations to a variety of audiences.
  • Advanced proficiency in Microsoft Excel (e.g., VLOOKUP, pivot tables, complex formulas). Experience with CRM systems (e.g., Salesforce) and ERP systems is a plus.
  • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
Benefits
  • Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
  • Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles
  • Generous time off, including local holidays and our annual company-wide “Dim the Lights” week in late December, when we encourage everyone to step back and recharge
  • Comprehensive wellness programs and mental health support
  • Annual learning and development stipends to support your growth
  • The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations
  • Motivosity employee recognition program
  • A culture rooted in inclusivity, support, and meaningful connection

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
commissions administrationsales operationsIncentive Compensation ManagementPerformiodata integrationprocess automationfinancial analysisMicrosoft ExcelVLOOKUPpivot tables
Soft skills
leadershipmentoringcollaborationanalytical skillsproblem-solvingattention to detailcommunication skillspresentation skillsteam managementcross-departmental collaboration