Senior Forward Deployed Engineer
Stena Center for Financial Technology
AWSAzureCloudGoogle Cloud PlatformPythonSQL
Job Level
Junior
Tech Stack
AWSCloudSQL
About the role
- Provide the client with detailed specifications for proposed solutions including time and scope involved and make sure the implementations and initiatives are deployed in a timely manner (Project management)
- Accompany the Customer Success team in the production stage and carry out practical demonstrations of proposed solutions
- Configure the services, test them, and analyze metrics
- Implement upsells and add new versions of the software when the clients are live
- Improve documentation of the area
Requirements
- Proven track record in a solution engineer role or customer support role
- Previous experience integrating systems
- Experience with software engineering, customer experience and design architecture
- Bachelor degree in Computer Software or engineering fields is preferred
- Direct, hands-on technical experience in a customer-facing role is a must
- Strong background in using REST API Services
- Familiarity with cloud based environments such as AWS
- Familiarity constructing SQL queries and consulting SQL databases
- Strong problem-solving and communication skills
- Knowledge on Postman, Rest Apis and Jira
- Project management skills are required
