IT Support

• Work directly with Totvs products (Protheus ERP) and legacy systems.
• Provide support, implementation and development on systems to meet company needs.
• Ensure the preparation and maintenance of necessary documentation to support the baseline and project activities in a regulated environment.
• Ensure validation and reliability of the area's information.
• Identify opportunities to make processes more efficient, effective, and/or secure.
• Develop and apply automated routines for operational procedures within the department.
• Propose technical alternatives to resolve issues.
• Define and execute validations on developed systems using appropriate tools.
• Participate in deployments, ensuring applications function correctly.
• Interact with system vendors to ensure availability of current systems.
• Ensure delivery and development of new solutions according to defined requirements.
• Elicit requirements, develop, test and implement system integrations, primarily via APIs.

IT Specialist

IT Infrastructure Analyst I

IT Specialist – Oracle Retail, RFM