Chief Operating Officer

• Manage our site side and sponsor side delivery teams, ensuring clear priorities and high quality execution across onboarding, adoption, enterprise delivery, and geographic expansion.
• Build the operational structure, processes, and decision making systems needed to support scale and consistency.
• Ensure teams execute with clear goals, consistent tracking, and timely decisions, and that compliance is built into how work gets done.
• Own leadership level operating rhythms including OKR setting, operational planning cycles, and leadership meetings.
• Improve coordination across teams by establishing clear, predictable structures for how cross functional initiatives are planned, executed, and communicated.