Technical Solutions Manager
IMS
full-time
Posted on:
Location Type: Hybrid
Location: Crewe • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Partner with Account Management team to identify upsell opportunities and demonstrate advanced product features to existing customers
- Support Sales team by providing technical expertise during prospect engagements and answering complex technical questions
- Conduct technical discovery sessions to understand customer requirements and architect appropriate solutions
- Translate complex technical concepts including API functionality, integration methods, and system architecture for non-technical audiences
Requirements
- 5+ years in technical account management, sales engineering, or solutions architecture roles
- Proven technical expertise with APIs, integrations, and system architectures
- Strong experience with REST APIs, webhooks, and modern integration patterns
- Bachelor's degree in Computer Science, Engineering, or related technical field (or equivalent experience)
Benefits
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
APIsintegrationssystem architectureREST APIswebhooksintegration patterns
Soft skills
technical expertisecommunicationcustomer engagement