Senior Application Engineer – SMP Maximo
Illinois Department of Human Services
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £70,000 - £73,000 per year
Job Level
Senior
Tech Stack
JavaOracleSQL
About the role
- Responsible for executing support activities to enable fault resolution within the agreed SLAs
- Develop and deliver recommendations to resolve critical defects and manage wider implications of system faults
- Accountable for resolving incidents and fulfilling Service Requests within SLA targets
- Responsible for Technical Knowledge Management, peer to peer training, and knowledge handover to Application Engineers
- Assist Projects and other technical teams to deliver new services / update existing services in their portfolio
Requirements
- Minimum of 3 years support and / or implementation experience on Maximo Asset Management and associated systems
- Extensive Industry experience in an Application Support environment
- Knowledge of ITIL V3 Service Management
- Working knowledge of Maximo (v7.5, v7.6) and other Maximo modules
- Strong WebSphere and Database (Oracle/SQL) skills
- Good knowledge of agile project management methodologies
- Strong Java and Maximo Application Designer skill
Benefits
- Final salary pension scheme
- Free travel for you on the TfL network
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
- 30 days annual leave plus public and bank holidays
- Private healthcare discounted scheme (optional)
- Tax-efficient cycle-to-work programme
- Retail, health, leisure and travel offers
- Discounted Eurostar travel
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Maximo Asset ManagementWebSphereOracleSQLJavaMaximo Application DesignerITIL V3agile project managementincident resolutionService Requests
Soft skills
technical knowledge managementpeer to peer trainingcommunicationproblem solvingcollaboration