Procurement Solution Owner – Intake Management
IFF
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage the lifecycle of Digital Intake Management Solution(s), ensuring it meets business needs, drives user adoption, and delivers continuous improvement.
- Act as bridge between business users, IT, and external vendors to ensure the platform is fit-for-purpose and future-ready.
- Own end-to-end lifecycle of the assigned procurement solution; coordinate enhancements, upgrades, and issue resolution with IT and vendors.
- Maintain documentation, training materials, and user support resources.
- Identify opportunities for automation, AI integration, and user experience enhancements.
- Prioritize and deliver improvements through agile methodologies.
- Drive user adoption through training, onboarding, and change management.
- Collect and prioritize user feedback for continuous improvement.
- Monitor tool performance, usage metrics, and satisfaction levels.
- Ensure data quality, consistency, and availability within the solution; support integration with other procurement and enterprise systems.
- Collaborate with data governance teams to uphold standards and compliance.
Requirements
- 5–7 years of experience in procurement operations, digital tools, or process enablement
- Master’s degree in Supply Chain, Information Systems, Business Administration, or related field
- Expertise in product ownership, agile delivery, and stakeholder engagement
- Knowledge of data governance, system integration, and user experience design
- Excellent communication, change management, and strategic thinking skills
- Fluency in English; additional languages are a plus
- Hands-on experience with procurement platforms (e.g., SAP, Ariba, Coupa, Ivalua)
- Strong understanding of Source-to-Pay processes and procurement technologies