Communications

• Produce and edit texts, photos and videos for social media;
• Monitor content and format trends on social media;
• Support and contribute to the development of the digital strategy focused on social media;
• Assist coordination in organizing schedules and tasks, helping to meet communication campaign deadlines;
• Review textual content for the website, newsletter, briefings and other materials when necessary;
• Create and maintain the content plan for the Museum's social media, website and newsletter;
• Prepare briefs for content production;
• Oversee the creation of advertising and institutional campaigns;
• Update and maintain social channels and the website, and manage transparency index targets;
• Monitor the reach and impact of content on social media and track audience engagement (comments, shares, check-ins, etc.);
• Analyze engagement metrics for social media and audience visitation metrics for the website;
• Work on the creation of new channels, apps, engagement campaigns, interactive initiatives and promotional actions for the Museum;
• Monitor daily press clipping and news related to society, culture, anti-racist and decolonial initiatives, identities, human rights and related topics;
• Create content, design layouts and send email marketing for the Museum's project campaigns;
• Act in prevention and contingency planning for digital crises;
• Support and operate pre-production and execution of the Museum's live streams, together with the IT team;
• Provide online coverage of live streams for chats and synchronous channels;
• Update social channels when required;
• Manage and update the mailing list;
• Monitor strategic projects such as CRM, podcasts, web TV, Communication Hub and others;
• Manage paid traffic.

Junior Communications Analyst

Analyst

• Work on projects related to Information Technology;
• Implement solutions related to IT networks and infrastructure;
• Perform regular validations and maintenance of systems and software;
• Ensure the server infrastructure is available and operational;
• Manage server infrastructure and associated computing resources;
• Monitor incident prevention, ensuring maintenance routines are carried out;
• Research and propose existing technology solutions available on the market;
• Ensure the security of servers and the availability of infrastructure;
• Develop, implement, and maintain scripts that automate server operating system administration tasks;
• Adhere to established IT routines and standards;
• Maintain control of IT assets;
• Safeguard assets and systems under the department's responsibility, ensuring the existence of backups and records related to the software operated by the team;
• Respond promptly and accurately to client requests, recording and resolving them in accordance with IT procedures.

IDG

Junior Communications Analyst

Mid-level Information Technology Analyst