Sales

• Analyze business goals and processes to identify opportunities for CRM optimization.
• Translate complex business requirements into clear, actionable user stories and solution designs.
• Lead or support projects from discovery through impact analysis, delivery, collaborating with product owners, developers, trainers, and change leaders.
• Evaluate and recommend improvements to existing Salesforce functionality and integrations.
• Serve as a liaison between business users and technical teams, ensuring alignment and clarity throughout the project lifecycle.
• Define functional and non-functional requirements based on the needs of the users and review requirements and feature designs with users to validate feature improvements and strategy.
• Draft detailed requirements & user stories and partner with process improvement specialists on current and future state process mappings.
• Perform detailed analysis on processes & systems leading with business stakeholder & user need.
• Partner with the technology team on Agile ceremonies, developing solutions, and full execution.

Salesforce SPQ Analyst

Sales Account Executive

Sales/Design Representative

Residential Sales Representative

Sales Consultant

Major Account Sales Representative